Resolved -
The issue affecting the visibility of models in the Model tab has been successfully resolved. You should now be able to view all your models as expected.
Jul 14, 14:12 CEST
Identified -
We’re currently investigating an issue where models are not appearing in the Model tab of your space. Please rest assured that your models are safe and still stored securely on our servers. Our team is actively working to resolve this as quickly as possible, and we’ll update you as soon as the models are visible again.
Jul 14, 13:51 CEST
Completed -
The scheduled maintenance has been completed.
Jul 12, 11:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 10:30 CEST
Scheduled -
We would like to inform you that scheduled maintenance will be performed on our firewalls.
During this period, a brief service interruption may occur, potentially affecting access to all services. We anticipate any disruption to be minimal and short in duration.
Jul 7, 14:02 CEST
Resolved -
The issue has been resolved, and synchronization is now possible again. You may need to reconnect to BIMcollab to resume your work.
Jul 8, 12:35 CEST
Identified -
We are experiencing a synchronization problem across our platform. BIMcollab Zoom can crash after synchronization, the BCF managers can give an error, and synchronization from Solibri can create duplicate issues. You can still work, but please hold off the synchronization until this incident is resolved.
Jul 8, 12:06 CEST
Resolved -
We experienced a brief period of server downtime. Our team is actively investigating the issue, and we are closely monitoring the servers to ensure stability.
Jul 7, 16:00 CEST