Service is fully restored. We experienced unexpected downtime due to DNS resolution issues.
Posted Oct 14, 2026 - 10:42 CEST
Monitoring
Documents and the WebViewer are available again. We are still looking into the root cause of the outage, and our team is monitoring the services closely to make sure everything stays stable. If you still run into problems, please contact our support team. We apologize for the inconvenience.
Posted Oct 14, 2026 - 09:45 CEST
Investigating
Documents and the WebViewer are unavailable at the moment. Our team is investigating the cause and working to restore service as soon as possible. We apologize for the inconvenience and will post updates here as soon as we know more.
Posted Oct 14, 2026 - 08:54 CEST
This incident affected: BIMcollab Document Management.